1. INTRODUCTION
Senzense has customized its “Terms” as per the Direct Selling E-tailer’s website rules and policies.
The topics covered under the “Terms” brief you in wide about the internal process
by which our website/apps acts to provide a comfort zone in online shopping. We would
highly recommend you to have detail study of the “Terms”. This precaution is highly essential
for you to create a peaceful companionship throughout your journey with us. If you do not agree
to abide by this terms, do not use the site or download materials from the site.
Please read Preliminary policies useful information and start your process through Registration followed by purchase and
in availing the other services provided by the website with applicable Terms and conditions,
wherever mentioned individually related to the process involved at different stages.
2.SERVICE APPEARANCE
The services available on the website are posted and obtained through the numerous well reputed vendors and distributors.
a. The Specification and user manual, which come along with the services, is from the respective brands of the company, Senzense
does not take the liability for the dissimilarity of the content with the service of the same.
b. The images, description, features and technical specifications described on each service may not be percent accurate. If your service’s
description mismatches your actual search or necessity Senzense aid to solve your stress by
asking you to “return your service in an unused condition”, as per applicable time frame mentioned
in our Returns Policy.
c. The pricing posted on few services may be lesser than the MRP (Maximum Retail Price) of the service. This occurs mainly if the service undergoes
a discount or any other offers of the website or as per our Business Promotion activity.
d. The Warranty of each service is displayed under the terms of the mother concern of the brands or the manufactures. In some cases the seller
owns the warranty of the service. Whichever the case may be, the warranty of the services shown in the
website cannot be borne by Senzense and it applies as per the Brand/Manufacturer terms of warranty.
3.YOUR'S ACCOUNT PRIVACY.
As soon as you complete the registration process we will send your user ID and password to your respective e-mail ID, given to us along with your personal information. The website transfers the complete responsibility of maintaining the account’s confidentiality to the account holders. We vitally recommend you to follow the below steps for your privacy purpose.
a. Always logout after your shopping session. Senzense is not liable for any misuse/ loss/ harm that may occur due to your incomplete logout of the session.
b. In case your account is violated by others, mail your concerns to info@multipool.senzense.com
4.DISCLAIMER & LIMITATIONS OF LIABILITY
Senzense will clearly state to you about its principle of responsibility. The operation and the information of the site
are customized under its limitations of liability. Each service in site is procured from
its respective vendors and merchants of its kind. Senzense completely disclaims any
liability with regard to the service warranty, description, picture and its features that
are displayed on the website. It also disclaims any liability towards services that are with
defect, fake and manufacturing fault.
In case if you come across these types of issues, either "contact your respective dealer of the brand" or "return the service in unused condition", as per Returns Policy.
The website/app may contain numerous third party links, but Senzense does not take any representation or responsibilities towards the same. In no-means, the site is associated with those link-holders, Hence your response on to the respective links is performed at your own risk. We do not assure that our newsletter and e-mail are free from Virus. So you will be the sole- protector of your PC. We strive to protect your privacy and give a good shopping experience, but we will not be liable for any kind of damages that occur due to using this site, directly or indirectly or through a third party or from cyber-terrorists. We highly recommend you to maintain your account in a confidential manner, since it is your responsibility to protect your personal details.
5.SUBJECT TO PURCHASE OF A service.
Senzense constantly strives to make their customer’s journey comfortable throughout their shopping session and so they
facilitate their customer with essential hassle-free solutions and
instruction. These facilities are customized in various aspects and
focus exclusively on the issues and requirements faced by a customer
after the purchase of the service.
a. Policy on service Return
The site has customized certain criteria towards the service return by its customer. Our criteria are based on transit
damage, faulty services, mistake in delivery address,
inaccurate service and unfinished packing. If your requirement meets
any of the above criteria then you can avail this policy. Moreover the
foremost condition to avail this policy is that the goods have to be
returned within 24hrs [e.g.] with reference from the acknowledged parcel
time and in unused state.
b. Shipping & Handling
The site has facilitated its customer with shipping charges based on service weight and delivered location.
All the services are delivered to the customers in the same means.
The accurate time-period cannot be pre-intimated to you as it depends
on the shipment-team. In addition to this, the site is not liable for
any such postponement on the delivery schedule. If you come across any
of the criteria in our “Policy on service Return”, you are asked to arrange
your own shipment. Due to certain restrictions, our shipment-team is not
permitted to handle the reverse-shipment process.
6.GOVERNING LAW.
The site’s Terms and conditions are customized in a comprehend manner which reign in accordance with the laws of India. With reference to this
aspect all the disputes/conflict that are related directly or indirectly with
the Terms & Conditions, that belong to this website are to be submitted only in
the adequate courts in CHHINDWARA . The adequate courts are personalized with the
related authority of its kind. In case if your disputes are found Counterfeit then
you will be highly responsible to undergo the penalty of the jurisdiction.
7.MODIFICATION OF TERMS AND CONDITION OF SERVICES
The norms under the Terms & Conditions of the websites will be modified and updated as per our desired time and decision. These changes will not be pre- informed to you.
8.TERMINATION
If Senzense comes across any member of the site who has counterfeited or acted against the
T&C, the website has full authority to terminate the user account and claim
penalty through the legal proceedings.
9.THIRD PARTY CONTENT
Senzense is the authorized possessor for the main logo, trademarks, and service found in the website/app.
In addition, certain trademarks are posted in association with
vendors and the respective brand manufactures. Hence, we strictly
prohibit on use of those trademarks without availing the concern
from us and from the respective vendors or brand manufactures.
10.USE OF MATERIALS
The materials of the service such as description, catalogues that are available on the website authorized Printed
form of material are completely under the norms of Terms of Senzense.
We highly condemn on those who misuse the material by selling, rent, copy right
and lease or use it for some other commercial purpose.
11.COMMUNICATION WITH CUSTOMERS
Senzense ensures that any service/Service Promotion initiated by the company is informed to our customers though
SMS and E-mails. In order to keep the customers informed about their
transactions, Senzense sends regular Transactional SMS and E-mails to the customers.
If you have any queries with regard to the Terms of Use, please contact info@multipool.senzense.com .